This website (“website”) is operated by How to ESG (“howtoesg”), and is a personal hobby website. References in these website Terms and Conditions (“terms”) to “we”, “our” or “us” are references to howtoesg. We refer in these terms to “you” or “your”, which means a user or viewer of our website.

These terms set out the rules for using our website. When we talk about “using our website”, we mean:

• browsing and accessing our website and its content; and
• using the features on our website that allow you to:
  • watch videos and other multimedia content; and/or
  • leave reviews;
  • contribute to and interact with forums, including interacting with other users.

These features are referred to collectively in these terms as the “Services” we provide via our website.

Reference to “use our website” means the same as “using our website”.

Please read these terms carefully before you start using our website. By using our website, you agree and acknowledge that you will abide by these rules and comply with these terms. If you do not agree to these terms, you must stop using our website.

1. What is in these terms?

• Who are we and how can you contact us
• What other terms may apply to you by using our website
• Can we make changes to these terms and our website
• Can we temporarily or permanently take down our website
• What our website is and who its users are
• How you can use our website
• Are you allowed to link to our website?
• Our Review policy
• What’s our liability to you 
• What should you know about viruses and any misuse of our website?
• What laws apply to your use of our website?

2. Who is howtoesg and how can you contact us?

We are a private hobby website. You can email us at hello@howtoesg.co.uk.

3. What other terms may apply to you by using our website?

By using our website, you also agree to abide by our “privacy policy” (available at https://howtoesg.org/privacy-notice-and-cookie-policy/) which tells you about how we use personal data that we collect from you or that you provide to us.

By using our website, you acknowledge and agree that you have read the terms of our privacy policy and you give us permission to use your personal data in accordance with our privacy policy (where we require permission) and you will make sure personal data that you give to us is accurate, correct and, where necessary, kept up to date.

We may link to third party websites on our website. Other terms and conditions may apply between you and the operators of those third party websites, and we strongly recommend that you familiarise yourself with any such terms.

These terms do not apply to the provision of any services that you may procure from us in the future. Those services will be subject to other terms and conditions made available to you and agreed between us at the time. 

4. Can we make changes to these terms and our website?

We may change these terms from time to time, so we encourage you to check these terms each time you are using our website to check that you understand the terms and still agree to them. We may also change or update our website from time to time, which may include any of our website content or information or updating or changing information about the events listed on our website.

We might make changes to these terms, or changes or updates to our website, to take into account any changes in our website’s or our users’ needs. If we make any major changes, we aim to tell you about these changes by updating these terms.

These terms were first published on our website on 8th June 2024.

5. Can we temporarily or permanently take down our website?

We make our website available free of charge and cannot guarantee that our website will always be available or uninterrupted.

We may temporarily or permanently take down our website, or restrict the availability of any part of, or the whole of, our website, and we may do this because it is in our interests, or because it would be in the interests of our users. We will try to give you reasonable notice on the website before we temporarily or permanently take down our website or restrict its availability.

It is your responsibility to make sure you have an internet connection if you want to use our website. If you allow any other person to use our website, including but not limited to, from your equipment or from your account (if applicable), you are responsible for making sure that they have read these terms carefully, including our policies above, and agree to these terms and our policies.

6. The Website and users of the Website

7. How you can use our website

You must comply with all applicable laws and contractual obligations when you use our Website. By using our Website, you also agree to abide by the rules outlined below.

Users of the Services

As a Website user, you expressly agree not to:

• Create an account in another person’s or entity’s name, create more than one account, use another’s account or impersonate another person or entity;
• Use the Website for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes our rights or the rights of others;
• Restrict or inhibit other Users from using and enjoying the Services;
• “Harvest,” “scrape,” “stream catch” or collect information from the Services using an automated software tool (including but not limited to use of robots, spiders, or similar means), or manually on a mass basis (unless we have given you separate written permission to do so) (this includes, for example, information about other Users of the Services and information about the offerings, products, services and promotions available on or through the Services);
• Circumvent or reverse engineer our systems or to gain unauthorised access to any areas of the Website, or any other systems or networks connected to the Website, by hacking, password “mining,” or any other illegitimate means;
• Take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or our systems or networks, or any systems or networks connected to the Website, including by “flooding” the Services with requests;
• Manipulate or forge identifiers to disguise the origin of any information posted on the Website or otherwise provided to us;
• Use the Website to promote spamming, chain letters, or other unsolicited communications; or
• Engage in tactics, or direct or encourage others, to attempt to bypass the Website or our systems to avoid complying with any of our applicable policies, including these Terms, paying applicable fees, or complying with other contractual obligations, if any.

We reserve the right to suspend any user’s access to the Website that violates these rules.

8. Are you allowed to link to our website?

You may link to our website, but you must do so in a way that is fair and legal, does not damage our reputation or take advantage of it.

Unless you have our permission to do so, your link must not suggest any form of association, approval or endorsement from or with us.

We reserve the right to withdraw your rights to link to our website at any time.

You must not frame or include our website on any other website.

9. Review policy

Our Website includes a forum and a reviews feature whereby users can post a review of Service Providers (“Review”). Reviews are an important way for users to make informed decisions about Service Providers and, as such, Howtoesg takes steps to ensure that there is a transparent process for posting and, if necessary, removing Reviews in accordance with applicable laws.

If you have questions about these policies or procedures, or believe that a review violates these policies, please email us at hello@howtoesg.co.uk

Publication Criteria

Howtoesg will publish all Reviews submitted to the platform by Users provided that they meet the following conditions:

• They are written by a User who has used the Service Provider 
• The Reviews are free of profanity or abusive language

Howtoesg reserves the right to take steps to verify that the User who posts the Review meets the criteria for publication specified above.

Users who wish to post Reviews will be required to register as a User with Howtoesg.

Personal Data

Reviews may not contain the names or other personal data of staff members of the Service Provider. Where Reviews containing personal data of staff members of Service Providers are reported to Howtoesg, this information is redacted from the Review or, to the extent redaction is not possible, the Review is removed from the Howtoesg website.

Complaints and Takedown Procedure

User Removal Requests

A Review will be taken off the Website as soon as practicable where a User asks for their own Review to be removed.

Service Provider Removal Requests

Where a Service Provider disputes or requests removal of a Review, removal will occur in the following cases:

• The User who gave his or her opinion did not contract the services of the supplier on whose profile the opinion was published.
• There is a decision issued by a judicial body ordering the deletion of the comment.
• The opinion is not about the services provided by the Service Provider.
• The same User gave his or her opinion twice about the same supplier.

If the Review does not fit in one of the cases enumerated above, Howtoesg will follow the takedown process proposed under the U.K. Defamation Act of 2013, including the time periods required for responding to Users and Service Providers. Hitched will investigate the request pursuant to such process, and notify the Vendor whether the Review will be removed.

10. Limited liability

This shall not limit or exclude Howto esg liability for: (i) fraud; (ii) fraudulent misrepresentation; or (iii) death or personal injury arising from negligence.

You are solely responsible for your interactions with other Users, and we are not a party to any such disputes. We reserve the right, but do not have any obligation, to monitor disputes between you and other Users. .

You agree to release Howtoesg from all claims, demands and damages (actual and consequential) of any kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with the content uploaded to the Website; or connected with the use of personal data that you publish and process in the Website created by you with our tools.

11. What should you know about viruses and any misuse of our website?

We do not guarantee that our website will be secure or free from bugs or viruses.

You are responsible for configuring your computer equipment and computer programs so that you can use our website safely and free from bugs or viruses. We strongly recommend that you use your own virus protection software.

You must not misuse our website by knowingly introducing viruses, Trojan horses, worms, logic or time-bombs, keystroke loggers, spyware, adware, malware or ransomware, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.

If you carry out any of the acts listed in the paragraph above, you would commit a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and in such event we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

12. What laws apply to your use of our website?

The laws of England apply to and govern these terms (including the formation of these terms). You and we agree that the courts of England will deal exclusively with any dispute arising out of, or in connection with, these terms.